Privacy Policy

1. Information We Collect

• Contact details you provide — name, company name, email, phone number, and delivery address — when you request a quote, submit a contact form, or communicate with us via WhatsApp, email or phone.

• Order and transaction details related to products, quantities and delivery locations you request.

• Technical information collected automatically, such as IP address, browser type, device type and pages visited, typically via cookies or similar technologies.

2. How We Use Your Information

• To respond to quote requests and inquiries

• To process and fulfil orders, including coordinating delivery

• To communicate with you about your order or ongoing business relationship

• To improve our website and services

• To comply with legal obligations under UAE law

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Delivery and logistics partners, to fulfil your order

• Service providers who support our website, payment processing or business operations, under confidentiality obligations

• Government or regulatory authorities, where required by UAE law

4. Cookies

Our website may use cookies to support functionality and analyze site usage. You can control cookie preferences through your browser settings.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by UAE law.

6. Your Rights

Subject to applicable UAE data protection law, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.